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Puzio
Contributor
Message 1 of 2
‎03-07-2018 12:17 PM

Rückerstattung automatische Verlängerung

Sehr geehrte Damen und Herren,

hiermit widerrufe ich die automatische Verlängerung meines 1-jährigen Abos.

Ich bitte Sie, mir den Rechnungsbetrag der Rechnungsnummer (SP2211196937) auf mein Konto zurück zu buchen.

Ich habe der Verlängerung nicht zugestimmt und wollte dieses Abo nicht verlängern. Ich habe davor keine Information erhalten, dass es diese automatische Verlängerung überhaupt gibt.

Nun stütze ich mich allerdings auf die gerade gelesene Information: "Wenn Ihr Abonnement ein Jahr oder länger läuft und Sie mit Ihrer McAfee-Software nicht zufrieden sind, teilen Sie uns dies innerhalb von 30 Tagen nach der Mitteilung zur Verlängerung mit, und Sie erhalten den vollen Kaufpreis der erworbenen Software zurück." und bitte daher um Rückbuchung von 89,95 € auf mein Konto.

Ich bitte zusätzlich um eine Rückmeldung und Bestätigung per Email von Ihnen.

MfG

Jürgen Puzio

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1 Reply
plamen_a
McAfee Retired
McAfee Retired
Message 2 of 2
‎03-13-2018 08:55 AM

Re: Rückerstattung automatische Verlängerung

Hallo, 

ich freue mich sehr, dass Sie mit dem Kollegen alles telefonisch klären konnten. Bei Fragen stehen wir Ihnen gerne zur Verfügung! 

 

MfG, 

Plamen

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