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mathiashuebbe
Contributor
Message 1 of 2
‎03-05-2018 09:41 AM

Rückerstattung automatische Verlängerung

 

Sehr geehrte Damen und Herren,

hiermit widerrufe ich die automatische Verlängerung meines 1-jährigen Abos.

Ich bitte Sie, mir den Rechnungsbetrag der Rechnungsnummer 12068489  auf mein Konto zurück zu buchen.

Ich habe der Verlängerung nicht zugestimmt und wollte dieses Abo nicht verlängern. 

Nun stütze ich mich allerdings auf die gerade gelesene Information: "Wenn Ihr Abonnement ein Jahr oder länger läuft und Sie mit Ihrer McAfee-Software nicht zufrieden sind, teilen Sie uns dies innerhalb von 60 Tagen nach der Mitteilung zur Verlängerung mit, und Sie erhalten den vollen Kaufpreis der erworbenen Software zurück." und bitte daher um Rückbuchung von 89,95 € auf mein Konto.

 

Ich bitte um eine Rückmeldung und Bestätigung per Email von Ihnen.

 

Mit freundlichen Grüßen

 

Mathias Hübbe

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1 Reply
plamen_a
McAfee Retired
McAfee Retired
Message 2 of 2
‎03-16-2018 04:40 AM

Re: Rückerstattung automatische Verlängerung

Hallo,

leider dürfen wir aus Sicherheitsgründen übers Forum keine Rückerstattungen bearbeiten. Bitte melden Sie sich bei uns telefonisch oder per Chat und teilen Sie uns die Ticket-Nummer 484570-2418294213 mit. Die Kollegen werden Ihnen gerne helfen!

Link für die Support Seite: https://service.mcafee.com

Freundliche Grüße,
Plamen

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