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Almeida95
Contributor
Message 1 of 2
‎05-09-2023 02:25 PM

McAfee abonnement

Hello

I bought my McAfee antivirus for my notebook in January but for the past 2 months a notice is showing up to buy the antivirus as it expired. I purchased it for 1year and the confirmation mail says it is active and expires February 2024? Should I be concerned? 

Thank you all

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1 Reply
Abhishek_Das
Moderator
Moderator
Message 2 of 2
‎05-09-2023 02:35 PM

Re: McAfee abonnement

Hi @Almeida95,

We are sorry for the inconvenience. It seems the wrong subscription is installed on your device which is the cause for expiry notifications. 

Kindly uninstall the McAfee app from the device and reinstall the app with the correct subscription by following the steps mentioned in the below McAfee article

How to download and install McAfee products

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

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