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Hansi45
Contributor III
Message 1 of 2
‎05-21-2019 01:53 AM

MC Total Protection schaltet einfach ab

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Seit ca. 2 Monaten schaltet sich MC einfach ab. Ich nutze Win10 Pro als 32 Bit-Version.

Ich muss dann MC neu installieren. Dabei kann MC die bestehende Version nicht deinstallieren. Ich muss zunächst mittels des ProductRemovalTools McAfee vollständig entfernen. Erst dann klappt die Neuinstallation.

Dies musste ich bereits 5 x hintereinander so machen, weil nach 2 - 3 Tagen MC wieder abschaltete.

Dabei ist MC immer noch im Startmenü verhanden; es lässt sich aber nicht starten. Auch in den Firewalleinstellungen kann ich MC nicht anstellen Win-Defender aktivieren.

MfG
Hansi
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margeorg1
McAfee Retired
McAfee Retired
Message 2 of 2
‎05-27-2019 04:11 AM

Re: MC Total Protection schaltet einfach ab

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Sehr geehrter Herr  Ruschke,

Vielen Dank, dass Sie sich mit dem McAfee Kundendienst in Verbindung gesetzt haben.


In diesem Fall bitte kontaktieren Sie uns telefonisch oder per Chat, damit wir den Fall live besprechen. Dieserweise können wir schneller eine passende Lösung finden. Unsere Kostenfreien vom Festnetz Telefonnummern sind:
Deutschland: 069 6640 4330 Austria: 017 9087 5810 Schweiz: 02 2310 1033 Luxembourg: 040 6661 5670


Link für Chat Support--->>>>http://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1033&sg=TS&pt=1

Ich hoffe, ich konnte Ihnen weiterhelfen.

Wir sind gerne für Sie da und kümmern uns personlich, flexibel und kompetent um Ihr Anliegen.

Mit freundlichen Grüssen

Georgi

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margeorg1
McAfee Retired
McAfee Retired
Message 2 of 2
‎05-27-2019 04:11 AM

Re: MC Total Protection schaltet einfach ab

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Sehr geehrter Herr  Ruschke,

Vielen Dank, dass Sie sich mit dem McAfee Kundendienst in Verbindung gesetzt haben.


In diesem Fall bitte kontaktieren Sie uns telefonisch oder per Chat, damit wir den Fall live besprechen. Dieserweise können wir schneller eine passende Lösung finden. Unsere Kostenfreien vom Festnetz Telefonnummern sind:
Deutschland: 069 6640 4330 Austria: 017 9087 5810 Schweiz: 02 2310 1033 Luxembourg: 040 6661 5670


Link für Chat Support--->>>>http://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1033&sg=TS&pt=1

Ich hoffe, ich konnte Ihnen weiterhelfen.

Wir sind gerne für Sie da und kümmern uns personlich, flexibel und kompetent um Ihr Anliegen.

Mit freundlichen Grüssen

Georgi

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