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Manni55
Contributor
Message 1 of 2
‎04-25-2022 11:37 AM

Installationsprobleme

Ich wollte McAfee LifeSafe installieren, da bricht der Download ab weil ich keine Internetverbindung hätte. Das stimmt nicht.

Serviceanfrage 1 sagt das ich eine Firmensoftware von McAffe installiert hätte. Stimmt nicht.

Serviceanfrage 2 sagt meine Downloadgeschwindigkeit wäre zu langsam. Stimmt auch nicht. 

Ich habe die Programme: MCPR; Pre-Install_Tool und McAfeeEndpointProductRemoval_22.2.0.31 (1).exe durchlaufen lassen. Alles nichts genützt.

Ich denk es hängt am Bios oder Board was eine Installation nicht zulässt. Ich weis aber nicht was ich da ändern muss. Der Laptop ist 1 Jahr alt und ich konnte damals McAfee problemlos installieren. Garantie ist am 21.2. abgelaufen.

Meine Hardware:

Lenovo TP E15 G2 15 FHD i7

Betriebssystem:

Edition: Windows 10 Pro
Version: 21H2
Installiert am: ‎15.‎02.‎2021
Betriebssystembuild: 19044.1645
Leistung: Windows Feature Experience Pack 120.2212.4170.0

Wer kann mir was dazu sagen und helfen.

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1 Reply
Smita_Kumari
Moderator
Moderator
Message 2 of 2
‎04-25-2022 01:42 PM

Re: Installationsprobleme

Hi @Manni55 

Grüße von McAfee.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. wenden Sie sich bitte an unseren Kundensupport unter +49 696 640 4330 während der Geschäftszeiten (8:00-17:00 Uhr).

Grüße,
Smita

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