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Urmel
Contributor
Message 1 of 4

Installation stoped at 81% Security Center

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i have download the mc afee live safe, but the installation stoped at 81%  "cant uinstall the security center" I have been a customer for a long time. Last year in october my account runs off. so i make a new order. I extinguish the old version. but no succes. Let me know what to do.

 

 
 
1 Solution

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Hari_durairaj
Moderator
Moderator
Message 2 of 4

Re: Installation stoped at 81% Security Center

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Hi @Urmel 

Greetings from McAfee.

Kindly follow the below articles to uninstall and re-install McAfee. Please update us the outcome.

Uninstallation - How to remove McAfee products from a Windows PC

Installation - How to download and install McAfee products

Alternatively you can reach our consumer support for more information

McAfee Consumer Support

Regards,
Hari Durairaj

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3 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 4

Re: Installation stoped at 81% Security Center

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Hi @Urmel 

Greetings from McAfee.

Kindly follow the below articles to uninstall and re-install McAfee. Please update us the outcome.

Uninstallation - How to remove McAfee products from a Windows PC

Installation - How to download and install McAfee products

Alternatively you can reach our consumer support for more information

McAfee Consumer Support

Regards,
Hari Durairaj

JanLuka
Contributor
Message 3 of 4

Re: Installation stoped at 81% Security Center

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I have the same issue with McAfee LiveSafe. Even removed the software completely using the uninstaller (MCPR), Microsoft Application uninstaller and followed your steps to reinstall the application the installer is failing at 81%. What else can be done?

I installed using the application downloaded from my account, McAfee Installer, Pre-Install_Tool and WSSInstallHelper. 

JanLuka
Contributor
Message 4 of 4

Re: Installation stoped at 81% Security Center

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Did the solution you provide really helped or did the support closed like in my case after a few days not replying?

I tried everything described in the forums and all the time I'm getting the same message indepent if installing as user or administrator. Same s*** after 81% it is stopping to install the application. 

It worked for a year and only after renewing for an other year and reinstallation it is now blocking. Does that means I paid for nothing and need to move to an other solution?

Please make sure somebody more advanced is getting in touch with me than a standard level 1 supporter. 

I can read that I'm losing time and are not amused at all. 

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