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App update

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Sehr geehrte Damen und Herren, 

seit dem letzten Update habe ich keine Funktionen wie Diebstahlschutz, Speicherbereinigung, Wlanschutz,... mehr. Bitte um Hilfe! 

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cyberdude
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Re: App update

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hallo,

handelt es sich um die Android App vielleicht ?

falls ja, ich habe folgendes service doc von mcafee gefunden ueber aenderungen;

McAfee KB - McAfee Security - Common Questions (TS103161)

und auch

McAfee KB - Änderungen bei McAfee Mobile Security (Juli – September 2021) (TS103165)

freundlichen Gruessen

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Re: App update

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@Margit-Plam 

Sorry für die Unannehmlichkeiten. Wir bitten Sie, sich diesbezüglich an den Support zu wenden.

Grüße
Siva N

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cyberdude
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Message 3 of 4

Re: App update

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hallo,

handelt es sich um die Android App vielleicht ?

falls ja, ich habe folgendes service doc von mcafee gefunden ueber aenderungen;

McAfee KB - McAfee Security - Common Questions (TS103161)

und auch

McAfee KB - Änderungen bei McAfee Mobile Security (Juli – September 2021) (TS103165)

freundlichen Gruessen

View solution in original post

Re: App update

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Hello, 

I am doing this steps to update app, Choose the file based on your McAfee Version AV.
Create an temporary directory for your hard disk. A New Folder on your desktop can be fine.
Download the XDAT file into the temporary directory from our website.
Double-click on the XDAT files to start the update.
Follow the guidelines in the Wizard Panels.
The installer can then accomplish the following:
Unload McAfee's RAM-resident software. Or blocks services that make use of ones current DAT files.
Copy new DAT files into the appropriate directories of the program.chatcam
Restarts the necessary software components for continued scans using your latest DAT files.
After the installer finishes installing your DAT files, you can delete the DAT file you downloaded or if you prefer to keep a copy on hand for any future updates.

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