Hello! I have been looking for a way to request a refund since four hours and only a phone number in USA is available! The first week I had a service request number which I didn find how to use it! I'm from Greece and I cant make a phone call to USA obviously.
Isn't there an e-mail adress for consumer supporting? It's our right to claim our money back!!
Can anyone give me some help? I don't Know what to do!! I have read that many others like me found a solution here in this community!
Solved! Go to Solution.
Hi @caplantis
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.
Regards,
Edward Franso
Hi @caplantis
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.
Regards,
Edward Franso
there is no communication, the topic has become irritating, please inform me how to return my money
Hello!
Did you get your money back? I'm in the same boat..
Thanks for the answer.
not yet
I have been charged £ 129.99 despite having turned the off auto renewal button.... never downloaded .the program. Due to the theft of my computer and vital information......had to changed my e-mail address as well .Today I got an e-mail of a charge of the above mentioned sum. No e-mails or prewarning of this coming oncoming charge .Sorry guys ..but I want a refund and I will never trust You ever again. PS the autorenewal is reset again...not by me DS Regards Dr,B,K,J Bergman
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