Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 4

mobile phone installation

hi,i have purchased a internet securiyy 2014    3pc use. i installed it on my home computer ok but now what do i have to do to install it on my mobile phone that i have just purchased.thanks.

3 Replies
Message 2 of 4

Re: mobile phone installation

Sorry as far as I understand you need Mcafee livesafe or All Access to protect cross platforms ie mobiles tablets and PC etc... Where did it say that it supports mobile protection? See.....



Possible if you bought this online within the refund period you could get a refund and swap for one that supports cross platform?

Best to call Customer service and discuss with them


Message was edited by: Peacekeeper on 12/05/14 6:31:11 PM

Message was edited by: Peacekeeper on 12/05/14 7:49:43 PM
Message 3 of 4

Re: mobile phone installation

darkerheart, you should be able to obtain a refund if you need to change packages to allow cross-platform coverage.

Message 4 of 4

Re: mobile phone installation

Please note that while "LiveSafe" (Safekey) can be installed on Windows 7 Service Pack 1, unfortunately "Personal Locker" cannot. This feature is available only for Windows 8/8.1 and up. Interestingly enough, I have a Friend whom chose (McAfee LiveSafe) upon renewal, changing from (McAfee Total Protection) she discovered after purchase, this to be the case.

Having said this...McAfee does state that not (all) Features may be available for some OS.

Meaning "Personal Locker" for Windows 7. She switched back to McAfee Total Protection. Not that LiveSafe-All Access was inferior in comparison, for both Products are Rated as one of the best available for "Cross Platform" coverage on the Market today.

Both applications receive the same Anti-Virus-Anti Spyware updates as MTP, with the added features for all of your other devices,especially Mobile.

Yet, she was satisfied with McAfee Total Protection to begin with.As Tony and Peter stated, you can switch to either one. Just thought I would add this "Tidbit"

All the Best,

Message was edited by: catdaddy on 5/13/14 7:26:48 AM CDT
McAfee Volunteer
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community