×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Sergio05
Contributor
Message 1 of 5

is it possible re-gain the photos that I destroyed with mcafee?

I'm sorry, I destroyed all my photos. Is it possible to regain them?

4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: is it possible re-gain the photos that I destroyed with mcafee?

Hi @Sergio05 

Greetings from McAfee.

Kindly share below details for better understanding.

  • Is it on the mobile device or windows computer.
  • Have you tried recovering the data back up on the disk.
  • May I know how it got deleted.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat



Sergio05
Contributor
Message 3 of 5

Re: is it possible re-gain the photos that I destroyed with mcafee?

it's on a Windows computer. I don't know what you mean with "recovering the data back up on the disk". I was moving some photos on my hard disk and ,when I finished,  I wanted just cancel the photos on my device but it cancelled them also in my hard disk and now I can't see them again. Is it possible to regain them or not?

cyberdude
Reliable Contributor
Reliable Contributor
Message 4 of 5

Re: is it possible re-gain the photos that I destroyed with mcafee?

are you meaning the shredder funcion that you used ?

if i remember correct for about 2 years i had a similar experience as you described in your posting.

moving files from one location to another and when using the shredder the original aswell the copies from the new location were removed using the shredder funcion.

i had this reported at that time but it seems not been fixed.

i have decided from that moment not to use the shredder function anymore.

unfortunate i have no solution for this.

cyberdude
Reliable Contributor
Reliable Contributor
Message 5 of 5

Re: is it possible re-gain the photos that I destroyed with mcafee?

to recover your lost data you could have a look at the program recuva

Download Recuva | Recover deleted files, free! (ccleaner.com)

it is from the same company where ccleaner is from and has a free download version you could try perhaps to recover your photos.

when installed go to settings and privacy to turnoff data collection.

 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community