i ran into some problems with my build in camera on my laptop and when i ask Microsoft they told me to check the privacy setting of mcafee and see whether it blocked my camera but i dont know how to view the privacy setting
Solved! Go to Solution.
Hi,
To check if McAfee is blocking the camera, please turn off McAfee Firewall and check if you are able to use the camera. If the camera is working fine with McAfee Firewall off, please uninstall and reinstall McAfee using the below links and it should work.
How to remove McAfee products from a PC running Windows
How to download and install McAfee consumer products
If you are still not able to use the camera with McAfee Firewall turned off, then it should be an issue with the configuration. We suggest that you contact the system manufacturer about this issue and they should be able to fix it.
Thanks,
Karthikeyan J
Discussion successfully moved from Community Support to General Discussion
Could be the firewall blocking the software check in Internet connections for Programs Other than that not sure
Hi,
To check if McAfee is blocking the camera, please turn off McAfee Firewall and check if you are able to use the camera. If the camera is working fine with McAfee Firewall off, please uninstall and reinstall McAfee using the below links and it should work.
How to remove McAfee products from a PC running Windows
How to download and install McAfee consumer products
If you are still not able to use the camera with McAfee Firewall turned off, then it should be an issue with the configuration. We suggest that you contact the system manufacturer about this issue and they should be able to fix it.
Thanks,
Karthikeyan J
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