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Message 1 of 3

hi all, i have a question about downgrade, please help me !

Dear McAfee,


     I have having troubles in regard of lowering my service. I had back then applied for a Mcafee security center with a addon license. However that addon license is adding cost to my credit card and I am in no need for the protection of another computer anymore. I am wondering, how would I get rid of the one license added to my main bill? It charges a fee of $16.45 per license made, and when I go to my account information online in the "Products and Subscription" I only see "Add license" and not a "remove license". Any idea how to get rid of a license? I just wish to protect my one main computer thank you.

2 Replies
McAfee Retired
McAfee Retired
Message 2 of 3

Re: hi all, i have a question about downgrade, please help me !


The process would require validation of you McAfee Account details.

Would suggest you to contact customer service through the link below 




If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Message 3 of 3

Re: hi all, i have a question about downgrade, please help me !

Didnt work for me i still cant downgrade, do i go to norton?

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