×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
diemmy875
Contributor
Message 1 of 3

hi all, i have a question about downgrade, please help me !

Dear McAfee,

 

     I have having troubles in regard of lowering my service. I had back then applied for a Mcafee security center with a addon license. However that addon license is adding cost to my credit card and I am in no need for the protection of another computer anymore. I am wondering, how would I get rid of the one license added to my main bill? It charges a fee of $16.45 per license made, and when I go to my account information online in the "Products and Subscription" I only see "Add license" and not a "remove license". Any idea how to get rid of a license? I just wish to protect my one main computer thank you.

2 Replies
sanjay
McAfee Retired
McAfee Retired
Message 2 of 3

Re: hi all, i have a question about downgrade, please help me !

@diemmy875

The process would require validation of you McAfee Account details.

Would suggest you to contact customer service through the link below 

https://service.mcafee.com/webcenter/portal/cp/home/

Cheers

Sanjay

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
cazfree
Contributor
Message 3 of 3

Re: hi all, i have a question about downgrade, please help me !

Didnt work for me i still cant downgrade, do i go to norton?

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community