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bmatchbox
Former Member
Message 1 of 2
‎05-08-2013 01:42 PM

help

I need to get my security back on my computer. I updated my computer and and lost my mcAfee security and I don't know to to get it back up on my computer?

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1 Reply
exbrit
MVP
MVP
Message 2 of 2
‎05-08-2013 01:56 PM

Re: help

First of all I have removed the email portion of your user name for your own safety and privacy.  You will have to log in using bmatchbox as your user name now.

Uninstall anything McAfee listed in Control Panel > Programs

Run the MCPR cleanup tool to remove remnants and reboot.

Go to your online account, log in and re-download the software.

Either here:  https://home.mcafee.com/secure/protected/login.aspx?rfhs=1 or if you get your software from a 3rd party:

AT&T users should go to https://uversecentral1.att.com/uvp/myhome/mam/ISS/

Comcast users should consult their download page astheir protection products have changed brands.  See THIS page.

Cox users should go to http://www.cox.net and log in to download your software.

DELL users should go to https://us.mcafee.com/root/login.asp?affid=105 and log in to download your software.

Gateway users should go to https://us.mcafee.com/root/login.asp?affid=370 and log in to download your software.

eMachines users should go to https://us.mcafee.com/root/login.asp?affid=365 and log in to download your software.

MSN users should go to http://membercenter.msn.com/ and log in to download your software.

AOL users should go to http://daol.aol.com/security/ and log in to download your software.

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