auto renewal refund, numbers for support dont work!!!

[AntoninDolezal]

Hello,

I can't contact the Support via any of the phone numbers. I've tried to call from the Czech Republic. I need the annual fee refund as I'm not going to use the service any more, and I haven't stopped the annual renewals on time. I need your assistence, to get the money back.

Please, do not tell me to call another numbers, none of the work, or try a chat... I've read through the community posts on this topic and I don't want to waste my time on any impasses. PLEASE CONTACT ME DIRECTLY, PRIVATELY, to process this issue!

Thank you very much!

Antonín

[Hari_durairaj · Accepted solution]

Hi @AntoninDolezal 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari Durairaj

[LaurynasD]

May I ask for your assistance? I would like to cancel my subscription and request a refund. Today my account was auto-renewed. I can't reach the numbers given for customer support. Thank you in advance.

[Shaguftashamid9]

If you're having trouble reaching the support team for an auto-renewal refund and the phone numbers aren't working, there are a few steps you can take:

1. Check if there is an email or chat option: Many companies offer email or chat support in addition to phone support. Check the company's website or your account settings to see if there are alternative contact options.

2. Check the support hours: Some support teams only operate during certain Auto Farm Script hours, so make sure you're contacting them during their operating hours.

3. Check the phone number: Make sure you have the correct phone number for the support team. You can usually find the phone number on the company's website or in your account settings.

[JV79]

I already bought a subscription of macafee total protection and another one (livesafe) auto debited from my card and i was unaware of that purchase. Please provide details or contact me directly so I can apply for a refund. 

[Peacekeeper]

You need to contact support

http://www.mcafee.com/support/contact

They cannot fix this via this forum