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user_33680
Contributor
Message 1 of 7

Why install MCAFEE always fails

360截图20150910220021463.jpg

Once installed, and then the MCAFREE crashes. It is also removed and re installed, many times.

6 Replies
exbrit
MVP
MVP
Message 2 of 7

Re: Why install MCAFEE always fails

What is your operating system and is it totally up to date, including Internet Explorer, even if you never use it?

Has any other security software been totally removed?

Did you try using the McAfee Virtual Technician as that window suggests?   Did it fix anything?

It is probably best you contact Technical Support in your own language, it's free by phone or on-line chat.

Consumer Technical Support (alter Country @ top right as needed)

user_33680
Contributor
Message 3 of 7

Re: Why install MCAFEE always fails

The first question I use is win7, not the latest system, the browser is it8, before installing 360 antivirus software, but has been written. I do not use virtual technology..

The second question. Before I used McAfee coupon card in the three years. But a few days before the crash. Then remove the. Purchased the official website of the service, installation

exbrit
MVP
MVP
Message 4 of 7

Re: Why install MCAFEE always fails

I suggest you contact Technical Support, they can help you.

user_33680
Contributor
Message 5 of 7

Re: Why install MCAFEE always fails

Thank you for your help,

exbrit
MVP
MVP
Message 6 of 7

Re: Why install MCAFEE always fails

OK, good luck 😉

I only suggest contacting support because I think it would be far faster for you to be served in your own language.

exbrit
MVP
MVP
Message 7 of 7

Re: Why install MCAFEE always fails


奶油小生 wrote:



The first question I use is win7, not the latest system, the browser is it8, before installing 360 antivirus software, but has been written. I do not use virtual technology..


The second question. Before I used McAfee coupon card in the three years. But a few days before the crash. Then remove the. Purchased the official website of the service, installation


By the way, if by "it8" you mean IE8 then no wonder it wont install.

You must have Windows 7 Service Pack 1 (SP1) and IE11.

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