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madaraboss94
Contributor
Message 1 of 4

Why doesn't McAfee tell you what threat it detected?

I have McAfee LiveSafe. When it detects a threat, it doesn't tell me what the threat is. Instead it gives what appears to be a McAfee internal reference prefixed with "ti!"

This doesn't tell me anything about what the threat is. I have tried google these "ti!" codes, but there's no matching results for any of them https://100001.onl/ .

3 Replies
krishna55
Moderator
Moderator
Message 2 of 4

Re: Why doesn't McAfee tell you what threat it detected?

Hi @madaraboss94,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.

Regards,

Krishnamanikandan KS

shawnhu
Contributor
Message 3 of 4

Re: Why doesn't McAfee tell you what threat it detected?

Why a private reply? I just got a warning for ti!94af9be1614. How am I supposed to evaluate the risk of that so the other user's comment that it is poor to tell us these internal reference numbers instead of the common virus names other programs give you so you can research the risk is spot on. I'll be tempted to switch programs when this one expires for something like this. The program tells me nothing and I can't research it. I use Norton on another PC and it tells me what type of virus is, risks, common name, etc. 

Timeless
Contributor
Message 4 of 4

Re: Why doesn't McAfee tell you what threat it detected?

Agree. Live safe quarantined ti!89a3503f8f0e after I tried to run an install program that didn’t work. This is after it detected nothing when I downloaded it and manually scanned it before attempting to install it 2 other times.  How can we assess risk if we can’t see what virus was found?  

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