Showing results for 
Show  only  | Search instead for 
Did you mean: 
Report Inappropriate Content
Message 1 of 2

Why do updates take forever and then fail?

We use a dial-up connection because that's all we can get where we live.  In recent weeks, Macaffe updates have gone on for hours, and usually the computer disconnects from the internet before they are done, usually at around 30% downloaded.  At the moment it is downloading a virus scan update, which has been going on for 2 1/2 hours and is 26% complete.

Among the reasons this is especially annoying is that it slows down all other internet operations while it is going on.

I hope someone can help.  thanks.

1 Reply
Former Member
Report Inappropriate Content
Message 2 of 2

Re: Why do updates take forever and then fail?


Try this for more info.

Also, if you search the VirusScan 13 board, you will see many, many other threads about this problem.

M has been having serious problems for nearly 2 weeks.

Despite valiant efforts on the part of forum moderators and other volunteers and users, there is little in the way to definitive resolution from M.

Hang in there,


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community