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ChristinaWick
Contributor
Message 1 of 3

Valid/secured website being blocked

The site, https://genericcontrastagents.com/ is being blocked when using McAfee Home Network Protection from Verizon even though it is a secured site. I can access this website “normally” from my work laptop, home laptop and mobile. However, our sales team’s access is being blocked when they use McAfee Home Network Protection from Verizon. Is there a way to white list this website so our sales team is not blocked?

2 Replies
krishna55
Moderator
Moderator
Message 2 of 3

Re: Valid/secured website being blocked

Hi @ChristinaWick,

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,

Krishnamanikandan KS

Web protection  

ChristinaWick
Contributor
Message 3 of 3

Re: Valid/secured website being blocked

Hello,

Your previous message stated - "The website will be reviewed and classified accordingly, please check after 3 - 5 business days". Has the review and classification of the website been completed? If yes, I will check with our sales team to see if they now have access.

Would you please keep this ticket open until we have confirmation?

Thank you,

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