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bond606
Contributor
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Message 1 of 2
Wednesday

VPN not appearing on PC

Hello, for a while I have been trying to figure out what is wrong with my computer's vpn. I am trying to find the option to turn it on and from what I can tell, it only shows if you are eligible for it.. but I know I am eligible for it. I have been using the McAfee VPN on my phone for a while now & i'm almost fully sure that the requirements for VPN are the same on phone as they are on PC https://showbox.bio/ . I am using the same account. Is there something that I am forgetting about that could fix my problem or should I just try to hard delete the app and reinstall it?

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Hari_durairaj
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Message 2 of 2
Wednesday

Re: VPN not appearing on PC

Hi @bond606 

Greetings from McAfee.

Kindly follow the below articles to uninstall and re-install McAfee. Please update us the outcome.

Uninstallation - How to remove McAfee products from a Windows PC

Installation - How to download and install McAfee products

If the issue persists after reinstalling, please share us the below details,

  1. Operating System Version: 
  2. McAfee Version: 
  3. Screenshot of the issue:

Alternatively you can reach our consumer support for more information

McAfee Consumer Support

Regards,
Hari Durairaj

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