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Mikey2
Contributor
Message 11 of 13

Re: Unwanted renewal refund

I have tried this route now at least three time, all i get is a message asking me to enter my account details which i don't have. On receipt of your message i tried the chat again and received the same response.  Please can you address this issue.

Mikey2
Contributor
Message 12 of 13

Re: Unwanted renewal refund

Hi,

i've discussed no refund? i do want a refund and to close down any future payment you may choose to take. However, how do you know my account? i don't. and how much refund are you making and to which account?

Mike

Mikey2
Contributor
Message 13 of 13

Re: Unwanted renewal refund

I received another e mail this morning to commence a chat with Customer service. After signing in and waiting for 30 mins i received no response from McAfee.  This over four times i've been in this position.

Very poor service.

McAfee need to repay me at least £180. I'm at a loss to know what to do.

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