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Message 1 of 2

Unable to request for a refund and poor applying process

The company auto-renewed my subscription without my consent 30 days before the expiry date. I have tried to look up on the website and find a way to apply for a refund. Feeling so surprised that a technology firm in 21st century only allows customer to apply for refund by calling the customer services hotline to apply for a refund.  

As i am located overseas and didnt provide any solution for overseas customers, how do i suppose to the CS hotline in US? Please arrange the refund as soon as possible, definitely will not choose this brand in the future. 

1 Reply
Message 2 of 2

Re: Unable to request for a refund and poor applying process

Hi @Albert928,

Greetings from McAfee.

Please contact our customer support using the link below for refund related queries.

McAfee Chat Support

Krishnamanikandan KS

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