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kurumban
Former Member
Message 1 of 5

Unable to open McAfee because it always says, it's updating it

until 3 days back it was working fine. Now when i tried to open McAfee Total Protection it always says it updating, so I cannot open. even i tried 2 hour interval.

I logged in as Administrator.  My subscription is current.

I am afraid because of this my computer is vulnerable to latest virus/Malware attack. 

Operating system : Window 7 Home Premium 64-bit

4 Replies
catdaddy
MVP
MVP
Message 2 of 5

Re: Unable to open McAfee because it always says, it's updating it

Moved from Support Forums to General Discussion > Discussions

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 3 of 5

Re: Unable to open McAfee because it always says, it's updating it

Try rebooting the machine....a complete restart.

Make sure Windows is totally up to date in all aspects.

If it persists afterwards, run the Virtual Technician as it can often fix problems.

http://mvt.mcafee.com/

kurumban
Former Member
Message 4 of 5

Re: Unable to open McAfee because it always says, it's updating it

Thanks Peter

I don't know suddenly it is working after 4 days of malfunction.

Daily i shut down for 3 or 4 times (it is my home PC) but I think 4th day i restart the PC to log into non-admin, usually i do logoff to go to different user.

I think restart works. Not shutdown and reboot.

exbrit
MVP
MVP
Message 5 of 5

Re: Unable to open McAfee because it always says, it's updating it

Well I'm glad it's ,working at least.  If there are more issues contact Technical Support by phone or online chat, it's free of charge.

Contact Support

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