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H0neycomb
Contributor II
Message 1 of 4
‎09-03-2022 08:20 AM

Unable to get a refund

Hello, 

I purchased your antivirus last year and today it renewed. I would like to cancel it and get a refund but I am unable to call the customer service number. Please, help me to solve this problem. 

Thank you in advance.

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3 Replies
krishna55
Moderator
Moderator
Message 2 of 4
‎09-03-2022 08:27 AM

Re: Unable to get a refund

Hi @H0neycomb,

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support by using the below link.

McAfee Chat Support - 

Regards, 
Krishnamanikandan KS 

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H0neycomb
Contributor II
Message 3 of 4
‎09-03-2022 08:35 AM

Re: Unable to get a refund

I am unable to call the number from my country. I am from Slovakia. Please I need to refund the money urgently. I completely forgot about the renewal and I am no longer interested in it. Is there any other way than calling the number? Because as I said I cannot call the number.

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H0neycomb
Contributor II
Message 4 of 4
‎09-03-2022 08:36 AM

Re: Unable to get a refund

@krishna55 

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