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Trying to get a refund why is it so hard?

I'm trying to get a refund, as my account auto-renewed a payment of nearly €80 on Christmas Eve without giving me a heads-up. I tried calling the number that the website refers me to, which is (353) 1 601 5580, but it keeps saying "sorry your call can not be continued", I've also talked to someone on the chat messenger twice who said that they would get someone to call me back within one hour time but both times they haven't called back. Please help all I want is a refund why is it so difficult

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Re: Trying to get a refund why is it so hard?

Hi @browne23 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.



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