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longtime5
Contributor
Message 1 of 2

Trying hard to get refund but keep getting run-a-round

Mcaffe charged me twice (on 2 different cards) for my yearly subscription.   I definitely want to keep one.  The other one I want a refund for.  I was told on April 4th that I would have it within 5 days.  No refund.  I called again and was assured that I would get a refund but would have to wait.  I was given several conflicting reasons as to why I hadn't gotten it yet.  Please please help me get my refund.

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Trying hard to get refund but keep getting run-a-round

Hi @longtime5 

We regret for the inconvenience!

Kindly contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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