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Message 1 of 2

Total Protection Icon not responding

On the total protection screen two icons over to the left of the settings icon and in between the light bulb and the notification bell.......What is that icon?  Whenever I click it i get a ....."Looks like our server is busy or you are offline.  Check your connection and try again."   It has never connected or showed me anything since I have had the service.  Any info would be appreciated, thanks, D

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McAfee Retired
McAfee Retired
Message 2 of 2

Re: Total Protection Icon not responding


The icon you're referencing is of "Top Stories" from securingtommorrow.mcafee.com. It essentially should give you a drop down with list of articles related to PC and cybersecurity.

You could get the error/message if you're not connected to the internet. If you are connected and still get the message, please run the McAfee Virtual Technician (MVT) from the link below. 


Restart the computer and try again.



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