As reported above the information was on the McAfee website around 13 May.
Could someone from Mcafee [Somer?] tell us how long it will be before our account details are updated to
show the 2 year extension, as I applied 11/5/10 and as yet nothing new is on my account?
I checked around and those should show up on June 11, 2010. If for any reason it does not, send me a private message here and I'll see what I can do for you.
Hey Zekey, I'll forward your information to Customer Service and see what I can find out.
Thanks Somer and Peacekeeper.
Have a great weekend
Just to let you know I got my 2-year renewal (for free) today.
I'm in The Netherlands so I don't know if all other countries received theirs also.
Not heard anything yet concerning my claim, so we'll keep waiting patiently!
Enjoy your weekend all!
Glad you got it, Saner. You and lots of others are now getting the renewals. And the claims are being handled, although, as you can imagine this takes a bit more hands-on processing. McAfee owns up to any mistakes it makes, and will always deal honestly with all customers.
Another month went by but I received full reimbursement of my claim today, just to let you know.
The 5958 debacle was awful but solved and McAfee eventually did what they were supposed to do.
Good to hear, the wheels turn slowly some times but things do happen finally.
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