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Peacekeeper
Message 11 of 15

Re: Settings Gear Doesn't Work Total Protection

Mcafee interface does use IE to create the interface at least the old one did. The popup box you are missing is old code so something is stopping it displaying. I thought a popup blocker as well but the tech mentioned below said no as well.

In our moderator/helpers call today the tech said this issue has been seen in several other user's installs and is being looked into.

DarkAcid
Contributor
Message 12 of 15

Re: Settings Gear Doesn't Work Total Protection

Glad I'm not the only one.  Hopefully they can resolve the issue.

Peacekeeper
Message 13 of 15

Re: Settings Gear Doesn't Work Total Protection

While we wait what is the PC specs of the PC that is showing this?

DarkAcid
Contributor
Message 14 of 15

Re: Settings Gear Doesn't Work Total Protection

Win 10 64bit

CPU-i7-4770K

16GB RAM

DirectX  12

Video- GeForce GTX  980Ti

Peacekeeper
Message 15 of 15

Re: Settings Gear Doesn't Work Total Protection

That is close to my PC specs (4790K) so Pc specs not an issue. This better passed onto support Link down the bottom of teh page though i feel you will have to ask for an escalation call back by a higher level support tech as this is darn strainge.

https://service.mcafee.com/

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