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user_11450
Former Member
Message 1 of 9

Security Centre cannot launch

Suddenly i found out my McAfee Security Centre can not be launched. what had happen and what should i do?!

8 Replies
catdaddy
MVP
MVP
Message 2 of 9

Re: Security Centre cannot launch

successfully moved from Community Support to General Discussion ? Discussions

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 3 of 9

Re: Security Centre cannot launch

audrey@kaleidoscope.com.my wrote:

Suddenly i found out my McAfee Security Centre can not be launched. what had happen and what should i do?!

Try running the Virtual Technician to see if it finds and fixes any issues for you.

If it doesn't, on that same page lower left you will see "Contact Support" and Technical Support can be reached through that.  It's free.

http://mvt.mcafee.com/

Good luck.

brad_the_dad
Contributor
Message 4 of 9

Re: Security Centre cannot launch

oh man ...

again, ​ ?

I thought we had this resolved a month or so ago when the QcShm issue finally got resolved.

I noticed this on my computer and a family member's at another location, so I suspect it is product-related and probably wide-spread -- and not isolated to an individual machine.

What's the suspected root-cause this time of the "An update is being installed" hang? ​ ?

Peacekeeper
Message 5 of 9

Re: Security Centre cannot launch

That sounds different to the OP`s issue. Your issue usually gets fixed by a shutdown and restart and update mcafee. At least did for my daughter`s two pcs.

brad_the_dad
Contributor
Message 6 of 9

Re: Security Centre cannot launch

thx

a couple reboots and forced-checks-for-updates from McAfee's "home" screen later, we are not hanging.

I'll confirm on the other systems (daughter and now another family member reported it)

Peacekeeper
Message 7 of 9

Re: Security Centre cannot launch

Got fingers crossed for you

user_11450
Former Member
Message 8 of 9

Re: Security Centre cannot launch

Hi, Thanks to everyone, after I've uninstalled some fonts & made a few restarts it launched well !!

But... the "real-time scanning is off" window keep popping up even i keep click the turning on button (see attached).

What should i do?

McAfee.jpg

Peacekeeper
Message 9 of 9

Re: Security Centre cannot launch

run the MVT programs and see if it finds anything

MVT

if no help best to call support they will probably want to try a reinstall.

Support

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