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Marilena
Contributor
Message 1 of 4
‎02-01-2022 09:48 AM

Request refund

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Hello.

Since yesterday I have cancelled the auto renewal of my subscription, however you have charged my card. I am trying to submit a request for refund since I do not wish to renew my subscription. Calling towards 0800 028 7581 is not possible, since number is unreachable. Submitting a refund request service ticket is not available on your support site. Please for your support to provide refund for my subscription the soonest.

Kind regards,

Marilena

3 people had this problem.
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Venkat_YM
Moderator
Moderator
Message 3 of 4
‎02-02-2022 08:52 AM

Re: Request refund

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Hi @Marilena,

Greetings from McAfee.

 We have initiated the refund from our end. Your refund order number is CS2953196786.

Regards,

Venkat

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Venkat_YM
Moderator
Moderator
Message 2 of 4
‎02-01-2022 10:49 AM

Re: Request refund

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Hi @Marilena,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Venkat

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Venkat_YM
Moderator
Moderator
Message 3 of 4
‎02-02-2022 08:52 AM

Re: Request refund

Jump to solution

Hi @Marilena,

Greetings from McAfee.

 We have initiated the refund from our end. Your refund order number is CS2953196786.

Regards,

Venkat

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Marilena
Contributor
Message 4 of 4
‎02-02-2022 08:58 AM

Re: Request refund

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Thank you

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