Showing results for 
Show  only  | Search instead for 
Did you mean: 

Request for cancellation

I have tried many attempts to cancel my subscription without success.  I was always going circles with no helps from anyone at McAfee.  Very disappointed.  The Terms and Conditions state very clearly that we can cancel the subscription 1 month after renewal. There is no local support in Singapore and phone call to overseas number not possible.  McAfee seems intentionally closing all avenues for anyone trying to cancel the subscription.  This is not an acceptable practice.  All other software or services providers are fair to their customers.  This is tantamount to cheating really.  Can somebody help to enlighten a practical way to get subscription cancelled in accordance with the terms and conditions.

Thank you very much


5 Replies

Re: Request for cancellation

Hi @GeorgeSingapore 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you further.

Hari Durairaj

Re: Request for cancellation

Sorry, I have not got any private message.  

Please help....

Re: Request for cancellation

Private messages should be shown via an envelope at the top of this page when you have logged in.

You click on it and it opens the inbox 

Re: Request for cancellation

Sorry, for some reason, when I opened the inbox, it said no private message.

Please send one more time.

Thanks for your help.


Re: Request for cancellation

Hi @GeorgeSingapore 

Greetings from McAfee

Sorry for the inconvenience caused.

I have sent the private message again. Kindly check and confirm.

Hari Durairaj

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community