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Message 1 of 4

Request for a refund

Hi, I tried to contact you via phone by using the number you provided in the chat support with no success. Please help me manage my refund request, there was an unexpected renewal for my free trial. Thanks.  

3 Replies
Message 2 of 4

Re: Request for a refund

Hi @Annamaria 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Edward Franso

Message 3 of 4

Re: Request for a refund

Hi Edward, 

two weeks passed and no one reached out to me regarding the refund. Please check the details I gave you for contacting me.


Message 4 of 4

Re: Request for a refund


I have sent the required details by answering the email you sent me but you never came back to me. 

Could you please check?


Thansk, Annamaria 


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