I have the same issue. Can McAfee provide support to their customers? Extremely Poor Service from recognized company
concerns double posting;
new posting for refund request done by Sharonpillay and response from mcafee mod at following link;
McAfee Support Community - Refund for Unaccepted Auto - Renewal - McAfee Support Community
I am also having this issue.
I've called the customer support line twice today, and was on-hold for over 45 minutes each time. Nobody answered.
I turned-off auto-renewal because I no longer have the device the McAfee was supporting. But my credit card has pending charges for subscription renewal.
Unsure what to do.
i would recommend to start a new posting with your own request for refund in this community in the general discussion section.
a mcafee moderator will notice your posting better.
new request for refund done by Hannahbb made at the following link and has been answered by mcafee moderator.
link can be found here;
McAfee Support Community - Re: Refund request - McAfee Support Community
Hello, i have the same problem.
I have called the McAfee services several times, but no effect, so was the live chat with the customer support. I want to cancel my subscription due to it's price, because it's three times as much as the first price one year ago. I hope you can fix this soon.
Thank you in advance.
Sincerely, Jan Svech
@Kumar_suman Hello, I got an auto renewal too and received a subscription fee, I want to cancel my subscription please because it is very expensive and I read that I can get a refund if the auto renew purchase is under 60 days from purchase. I could only call the customer support but it seems to work only in USA and I can't make any contact with the customer support, phone numbers aren't working and no one answers. I'll be very happy if you can help me please.
Thanks in advance.
Dear McAfee Support,
Please help me with a refund of the money taken from my account for subscription autorenewal.
I live in Poland, and it seems impossible to get through to any support here. It is very daunting.
Please can anyone contact me directly, and I then provide all the details.
Thank you, Alen
I also have the same issue and would like a refund please. Thanks in advance for your guidance.
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