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DEAN1515
Contributor
Message 1 of 2
‎09-25-2023 11:36 AM

Request McAfee Whitelist a Document

Hello!

 

I have created an Excel spreadsheet application that I hope to sell to Retirees on my website YourRetirementFunds.ca

 

To prevent piracy, I implemented a software called XLS Padlock that changes Excel spreadsheets to .exe formats.  This resulted in popup warnings from antivirus software when the document is downloaded.  To overcome this, I purchased a Sectigo EV Code Signing Certificate and have been advised to contact antivirus software companies and ask them to whitelist my application.

 

I would appreciate it if you could either do this or provide the contact information for someone in your company that I can discuss this with.

 

Thank you for your help with this.

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1 Reply
Edward_Franso
Moderator
Moderator
Message 2 of 2
‎09-25-2023 01:45 PM

Re: Request McAfee Whitelist a Document

Hi @DEAN1515 

Greetings from McAfee!

The McAfee WebAdvisor and McAfee Site Advisor Site Rating represents the classification of a website's reputation by McAfee. Kindly refer the below article regarding McAfee WebAdvisor website rating dispute resolution process.

McAfee WebAdvisor website rating dispute resolution process

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support 

Regards,
Edward Franso 

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