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VasudevanAS
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Message 1 of 2
‎02-09-2023 05:10 AM

Renewal. Set up key sent to wrong email.

Today 09.02.2023, I renew for one more year. I did not noticed email address. I filled all details including my home address. While giving details the renewal page automatically picked up some one email that was not noticed by me. I came to know when I took payment receipts. Why the renewal page of this McAfee automatically picked up some one or others email. This coloum should be blank without filling if we proceed fot payment system should remind that the email is not filled. It is only renewal before expiry. How to get back my money or auto renewal.

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Edward_Franso
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Message 2 of 2
‎02-09-2023 05:27 AM

Re: Renewal. Set up key sent to wrong email.

Hi @VasudevanAS 

Greetings from McAfee.

We are sorry for the inconvenience caused; we request you to contact our McAfee consumer support using the below link.

McAfee Chat Support request

Regards,
Edward Franso

 

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