Hi, I want to refund my renewal fee, it paid yesterday at 9.15 pm (Indonesian time zone)
If you want me to open the link, I have tried it. And don't ask me to do it again.
Please check the picture that I've shared in this message.
Thankss.
Hi @rizaaaaaa
Greetings from McAfee!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Regards,
Sudharsanam G
good morning,
I had active auto-renewal and on the 30th of May 2022 McAfee total protection for 1 device was automatically renewed for the cost of 79.95 eur. However i decided i do not want this and anyway it be active only on the 29th of June. So i decided i want to cancel it and get a refund. In the renewal email it is clearly stated that 'upon request you will provide a full refund if i cancel my subscription within 60 days of being charged". However getting through to your customer care is proving impossible as the links do not work They just lead to a blank page. Now as i am going through the community chat i am realising that this has happened to several other customers. Kindly advise how to go about cancelling and getting a refund.
Hi @marisa1
Greetings from McAfee!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Regards,
Sudharsanam G
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