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Message 1 of 4



 I cant get an access to the Customer Service page. It seems to not be working. I would like to get the refund for my auto-renewal, which I did not want. I was charged on June 11. And refund should given if I want to cancel my subscription within 60 days. 


3 Replies
Message 2 of 4

Re: Refund

Hi @MostlyCloudy 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer using the below link.

McAfee Chat Support 


Message 3 of 4

Re: Refund

Hello @Hari_durairaj!

 The link that you sent me does not work! It seems exactly the same link that leads to Customer Support page and unfortunately this does not work (as I mentioned before). 

Looks like an ongoing problem here...

Nevertheless I still would like to have my refund as soon as possible. Is there some other way to contact Mcafee? Customer support email perhaps?  

Message 4 of 4

Re: Refund

Yes I am also having the same problem with the same issue regarding refund on an autorenewal that i didnt want.

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