Refund

[chr21]

 I would like to cancel my subscription and request a refund. My account was auto-renewed. I can't reach the numbers given for customer support. Thank you.

[krishna55 · Accepted solution]

Hi @chr21,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

[Pepper12]

I have the same problem. I no longer have the same computer and was charged a renewal fee. Have called help line with no answer. I'm trying to request a refund with no one contactable.

[chr21]

Hello . I m still waiting you to help me.  I send you 2 mails but you havent answered. 

[hiju]

Hi, 

I have the same problem as you. Would you be that kind and send me the e-mail address you got from anyone? I am lost and cannot contact anyone. Thank you 

[chr21]

Hello. Nobody answered to me. They arent helping.

[chr21]

The only answer i got was this and im still waiting.

Hi,

Greetings from McAfee.

Kindly respond to this message with your convenient date & time with a 48 hours time slot to contact you (convenient time), your email address registered with McAfee along with your best callback phone number to reach you and help you further.

Regards,

Krishnamanikandan KS