Hello,
I need help canceling subscription and refunding. My parents no longer have the device, but they have not canceled the subscription. Unfortunately, I do not have any registration or user account information. I only have the details of the last payment.
Alex
Hi @Alex96,
We understand your concern, we do not have an option to process your request through the forums portal. We request you to get in touch with our support team by accessing the link below to help you with your request.
Thanks,
Avinash.
Hello,
Calling towards 0800 028 7581 is not possible, since number is unreachable. There is another possible solution? Please for your support to provide refund for my subscription the soonest.
Thanks
Alex
Hi @Alex96,
I have sent a private message, kindly revert back with the requested details to assist you further.
Thanks,
Avinash.
Hi AvinashP,
I'm very sorry, but I only have information from the payment made.
Variable symbol 405000034
Constant symbol 1178
Specific symbol 2500891221
Message to recipient Amount: 2499 CZK 02.02.2022 Location: MCAFEE * WWW.MCAFEE.COM 866-622-3911
Alex
Hi @Alex96,
Kindly share your contact information as a response to the private message I sent, we will have our team connect with you to review and assist you with your request.
Thanks,
Avinash.
Hi,
I dealt with canceling my subscription a year ago, but this year I have to pay again. unfortunately, I no longer have the device and I do not know under which e-mail the subscription was paid. The payment was made by card and I can send the last four digits.
Thanks
Alex
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: