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RahulPandey1
Contributor
Message 1 of 5

Refund

Hello Team,

I would like to request for refund of my money which was deducted from my Paypal account due to Auto-Renewal.

The transaction was made on 08.01.2022 at 10:48:55 CET

Hope to hear from you soon!

Regards,

Rahul Pandey

4 Replies
Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Refund

Hello @RahulPandey1 ,

We are extremely sorry for the inconvenience caused, unfortunately we dont have an option to iniitate refund through community, so we kindly suggest you to contact support by accessing the below support link. In this process if in case you have any concerns please feel free to reply back to this post.

Support Link.

Regards,
Rajiv S

RahulPandey1
Contributor
Message 3 of 5

Re: Refund

HI Rajiv,

Through the Support link it gives only 2 options.
1. to Call customer Support
2. it brings me back to the community section

Do we have any e-mail through which I can reach out to customer support?
As I am in germany, calling customer care would be in Gerrman which I do not speak. Therefore, mail option is right for me.
Rajiv_s1
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Refund

Hello @RahulPandey1 ,

Based on the nature of the issue, we have sent you a private message kindly checkand respond so that we can take this further.

Regards,
Rajiv S

RahulPandey1
Contributor
Message 5 of 5

Re: Refund

I have sent you a message. Check your inbox

Thanks,

Rahul

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