Showing results for 
Show  only  | Search instead for 
Did you mean: 
Report Inappropriate Content
Message 1 of 2


I would like to request a refund as I got charged on the 12th of July 2020 for a laptop it costed 1300 RUB bur now its much more expensive than it was before. I WILL NOT ABLE TO CALL THE SERVICE NUMBER AS I AM IN KAZAKHSTAN!!!! Please help. I made a request number 1-69859831. hope you will help!!

no one is answering me in the chat. 30 days is gonna past while I will wait for the answer. I will complain for your company!!! 

1 Reply
Report Inappropriate Content
Message 2 of 2

Re: Refund

Hi @Aizhuldyz00 

We are sorry for the inconvenience as there is no possible option to provide refund through community. Please reach us on the number 8 800 5550216 to contact our support to process refund. 

Note : Our support will be available on weekdays on business hours.


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community