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Salbo5765
Contributor
Message 1 of 2

Refund request

I received an email to say that my subscription was going to be renewed, I couldn't afford it so I clicked on 'cancel auto renew'. Then a couple of weeks later I get an email to say thank you for renewing your subscription!

This deducted £99.99 from my bank account and left me in debt. I logged into my account and saw that I could click on cancel/refund. This is not a simple task! I

t just took me round and round and back to the starting point again. There is no other way of contacting McAfee (apart from phoning America -quite pricey from UK) 

I need that money back in my bank asap!

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Refund request

Hi @Salbo5765 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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