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Irma
Contributor
Message 1 of 4
‎01-16-2022 11:42 AM

Refund request

I couldn't get the customer service person over the phone even I tried many times and stayed many hours on the call. My subscription auto-renewed and charged my credit card. I don't want to continue and I would like a refund for the amount that was charged. Please help me with this request.

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3 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 4
‎01-16-2022 12:41 PM

Re: Refund request

Hi @Irma,

We are truly sorry for the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

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Irma
Contributor
Message 3 of 4
‎01-16-2022 12:50 PM

Re: Refund request

Hi, Still waiting a call from support.

Five - seven- zero (area code)

Eight- one- seven- five- two-one-six (cell)

EST

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ryan1
Contributor
Message 4 of 4
‎01-16-2022 06:03 PM

Re: Refund request

Dear @AvinashP ,

Can you please help me in requesting a refund?
I did receive a renewal notice yesterday however I did not remember to  end my subscription in time and I do not have my device with me anymore.

Thanks.

Ryan

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