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SV1
Contributor
Message 1 of 5

Refund request

Hi, I'd want to request a refund, but there's no way to contact the company!

4 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Refund request

Hi @SV1,

We are truly sorry for the inconvenience caused, we do not have an option to process refund through the forums portal. We request you to get in touch with our support team by accessing the link below to help you with your request.

McAfee Support

Thanks,
Avinash.

SV1
Contributor
Message 3 of 5

Re: Refund request

Hi Avinash,

I followed that link first before posting here. It requires me to call a US number. Is there a local number for Hong Kong that I can call? 

AvinashP
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Refund request

Hi @SV1,

Kindly contact our support through phone on 800-962-047 (Hong Kong) between 9 am - 5 pm

Thanks,
Avinash.

 

SV1
Contributor
Message 5 of 5

Re: Refund request

Hi- I called now, at 4.45 PM local time, and there's no response after the automated message. I am still on the line. 

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