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mkls226677
Contributor
Message 1 of 5

Refund request for auto-reneweal

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Hello, i'd like to request a refund for my auto-renewal however since I live in Israel I cannot call the customer support centre as the number is unreachable and would appreciate if I could do it via mail or messages

2 Solutions

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: Refund request for auto-reneweal

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Hi @mkls226677 

Greetings from McAfee.

Sorry for the inconvenience caused.

We deeply regret to let you know that we wouldn't have an option to initiate refund through community request you to contact our support line number (1809388060) for Israel. 

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat



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ostrovskigalina
Contributor II
Message 4 of 5

Re: Refund request for auto-reneweal

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Hey, fellow Israeli here

Apparently the number provided above (1809388060) actually works for Israel and I was able to ask for a refund there. Good luck

View solution in original post

4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: Refund request for auto-reneweal

Jump to solution

Hi @mkls226677 

Greetings from McAfee.

Sorry for the inconvenience caused.

We deeply regret to let you know that we wouldn't have an option to initiate refund through community request you to contact our support line number (1809388060) for Israel. 

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat



mkls226677
Contributor
Message 3 of 5

Re: Refund request for auto-reneweal

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Perhaps I have not made myself clear; The reason I am going through the support community is because the phone number is unreachable from Israel.
And I had clicked the link for the chat support system that you sent, it just redirects me to said number.

ostrovskigalina
Contributor II
Message 4 of 5

Re: Refund request for auto-reneweal

Jump to solution

Hey, fellow Israeli here

Apparently the number provided above (1809388060) actually works for Israel and I was able to ask for a refund there. Good luck

krishna55
Moderator
Moderator
Message 5 of 5

Re: Refund request for auto-reneweal

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Hi @mkls226677,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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