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Golfdog333
Contributor III
Message 1 of 2

Refund refusal

I have been trying to get a refund for over two months and have been blatantly lied to on at least 20 occasions.  I have submitted my case number (1-109654921) to the United States Federal Trade Commission asking for their assistance in investigating this as a fraudulent act.  I made my request for a refund within a few days of automatically renewing and cancellation of the service.  I would suggest anyone seeking refunds and not getting any response or satisfaction, contact the FTC in the U.S. or the Competition an Markets Authority in the UK.  McAfee was investigated in 2021 in the UK for mishandling refunds in 2021, looks like their practices haven’t changed.

1 Reply
Magesh
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Refund refusal

Hi @Golfdog333 

We are sorry for the inconvenience. Please respond back if you have any issues with your refund request. 

Regards

Magesh J

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