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caplantis
Contributor
Message 1 of 4

Refund please CS3175121567

I have reached out to you multiple times in 2 days trying to get my money back with no success. I don't understand why it is so hard to get a refund. Has anyone else had this problem? If so, please advise how to proceed?

3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: Refund please CS3175121567

Hi @caplantis 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

MK2
Contributor
Message 3 of 4

Re: Refund please CS3175121567

Yes I have the same problem, I have made 4 phone calls in 21 days and still can't get a refund. Customer Service will just tell you what you want to hear just to get rid of you and if that dose not work they said they will have someone call you back.  No one is going to call you back. Call your credit company and dispute the charges.

 

 

 

Sudharsanam_G1
Moderator
Moderator
Message 4 of 4

Re: Refund please CS3175121567

Hi @MK2 

We regret for the inconvenience caused!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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