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azel_burger
Contributor
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Message 1 of 3
‎10-06-2022 02:35 AM

Refund my subscription

I had an automatic renewal subscription, however I would like to have a refund. The subscription is much more than the initial subscription and it is too expensive for me. There are no options to contact you, when I choose South Africa at the support site, there is a number to call that does not exist. 

Will you please assist me with this matter? I am a South African user.

Kind regards

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Hari_durairaj
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Message 2 of 3
‎10-06-2022 04:52 AM

Re: Refund my subscription

Hi @azel_burger 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support by using the below link.

McAfee Chat Support

Regards, 
Hari Durairaj

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azel_burger
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Message 3 of 3
‎10-07-2022 04:03 AM

Re: Refund my subscription

Hi Hari.

I have tried to contact them but the only number they provide is 800995054.

This number does not work, and I need another solution.

Regards

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