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WaratChi
Contributor II
Message 1 of 8

Refund for autorenew

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I was not aware that auto renewal was on. I have already turned it off, but I would please like to get a refund for what was charged to my card.

I want to buy a cheap price of McAfee product.

Thanks

2 Solutions

Accepted Solutions
Hari_durairaj
Moderator
Moderator
Message 5 of 8

Re: Refund for autorenew

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Hi @WaratChi @Luka85 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari

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Hari_durairaj
Moderator
Moderator
Message 6 of 8

Re: Refund for autorenew

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Hi @Luka85 

Greetings from McAfee.

The Refund has been processed

Regards,

Hari

View solution in original post

7 Replies
GaneshR
Moderator
Moderator
Message 2 of 8

Re: Refund for autorenew

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Hi @WaratChi 

We are extremely sorry for the inconvenience caused, unfortunately we don't have an option to initiate refund through community, so we kindly suggest you to contact support by accessing the below support link. In this process if in case you have any concerns please feel free to reply back to this post.

Alternatively, you can contact McAfee using the number +1 866 622 3911 if you are from USA or Canada.

Support Link.

Regards

Ganesh Raju R

WaratChi
Contributor II
Message 3 of 8

Re: Refund for autorenew

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Thanks for the answer but i can't contact support (Im form Thailand). Please send me a way to contact or direct message to me.

Luka85
Contributor
Message 4 of 8

Re: Refund for autorenew

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I have the same problem. Other than that where to I cant ask a question here on forum

Hari_durairaj
Moderator
Moderator
Message 5 of 8

Re: Refund for autorenew

Jump to solution

Hi @WaratChi @Luka85 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari

Hari_durairaj
Moderator
Moderator
Message 6 of 8

Re: Refund for autorenew

Jump to solution

Hi @Luka85 

Greetings from McAfee.

The Refund has been processed

Regards,

Hari

Nylaya27
Contributor
Message 7 of 8

Re: Refund for autorenew

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Hello I need a refund immediately. This was an unexpected charge to my account.  I never renewed or even signed up for this! I bought a computer over a year ago but never gave any authorization to use my card for any subscriptions. I have never even used the free trial it came with it or even set anything up. I need a refund. 
please refund my card. 

Venkat_YM
Moderator
Moderator
Message 8 of 8

Re: Refund for autorenew

Jump to solution

Hi @Nylaya27 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Venkat

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